LM Performance Reviews
Based on 19 customer reviews and online research, lmperformance.com has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with LM Performance.
5 Stars(9)
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4 Stars(2)
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3 Stars(1)
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2 Stars(1)
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1 Star(6)
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How would you rate LM Performance?
Top Reviews
Lm performance was good to work with. However there shippers suck they were supposed to let me know an hour before they delivered so my fiancee could watch foraccept and inspect the package because i live in a basment apartment. They failed to call even though bill of lading said to with my correct number and delivered it to my landlord upstairs who signed for it unaware it needed to be inspected and it was damaged now im stuck paying 200 bucks to fix my new hood.
It was an overall pleasant experience buying from LMP. I had never heard of them prior to making this purchase so I was a bit skeptical about giving them a try but they surpassed my expectations I ordered a Borla Exhasut sometime in late july and due to the pandemic I was expecting to receive my order in late September but no their team got me my item in about 2 weeks from the time of purchase during a global pandemic I can only imagine what they are like when things are normal I was very impressed definitely will be bringing my business back in the near future for my car needs.
Customer Reviews (19)
My wife ordered me a N1 Invidia cat back on May 26 2021 for my bday and I still have no clue of when it will be shipped. My wife got the print out receipt but never a tracking number... today is June 6 2021. No update or info. I guess we wait? We are starting to give up hope. -New update " now it's 2-3 months before my package is shipped per manufacturer." Today is June 15 2021. What a shame. Told my wife to get refund before it's going to be a big hassle with their customers service since they don't pick up phone calls which they posted.
I ordered a rebuild kit a while back for my 97 nissan truck and it was delivered within two weeks. The second time I buy a clutch from them and now (May 25) its been nearly two months and still hasn't even shipped... takes 3-4 days to get a response on the status, they miss a lot of calls but they usually call back which is okay, but they don't really give any solutions or answers, each time I just get talked down to and my question avoided. I believe they hope you forget about the order so they don't have to ship it. However, I'm gonna ride this out until I get my clutch but will not be ordering from them again.
My suggestion is to not get involved in the first place.
Update: LMP actually emailed me asking to change my review within two hours of me posting this. Nothing regarding my order was mentioned. Very strange and unprofessional to do so. Therefore I'm bumping down my rating.
Ordered a week and a half ago. Still no legitimate tracking number. Emails, Instagram messages are ignored or I get an automated response. Automated response says it shipped yet there's no tracking info. Charged my card upon my order but I haven't heard anything since. Since they won't even respond to me and let me know what's going on, I'm left no choice but to file a fraud case with my credit card company.
They have glowing reviews on every page of their website yet I couldn't find anywhere that I can leave a review there. Look closer and you'll see they use a 3rd party to handle their reviews. There's no link for you to add a review. Pretty shady
I bought a corsa sport to extreme exhaust with active valves from LMPerformance and let me say worst service I've ever had to deal with once they take your money will try do nothing and insult you when speaking about your problems of the product you bought from their website. I bought an exhaust first tried to screw me over a cancellation and return and charge me for a stock fee bare minimum of 10% and on top of that a late shipment fee and refunded me for $150 just to remove a bad review of that. Then I receive the exhaust which mind you I didn't want anymore but had to keep box came in damaged parts were damaged and now telling me there's a warranty I had to fill out after asking and refusing to help me and insulting me when I said it should be in an email when confirmation of bought product and told me and I quote "I shouldn't have to tie your shoes for you" no you shouldn't but your being paid to do your job so let me tell you don't buy anything from them it is not worth it what do ever go to corsa's main website or American muscle they will take the return no problem and when having problems will refund you and give you extra store credit for it.
I ordered the SLP loudmouth exhaust for my corvette and it came fast with everything and well packaged! Very happy plus it sounds AMAZING on my C6!
The seats ordered for my husband's dune buggy arrived safely, very quickly & on time for his birthday, he installed them & they work great, & they're comfortable!
Thanks guys!
Company shipped product quickly.
Extremely disappointed with Fass company for lack of including basic or standard instructions with expensive fuel pump & accessories- all to save a few bucks, online installation instructions are inadequate and not convenient for a customer who spent $700, this is no fault of LM Performance but of Fass who does not care for their customer experience- this must far after installed the system seems to be working well
On-line purchase was smooth. Delivery of product was extremely quick. Prices and shipping are very competitive. I think the actual website design and use itself can benefit from improvement.
I ordered a set of tail lights because mine were cracked. I got the first set, and they were broken. Sent them back and it took 6 weeks to get a replacement. During that time, I got a ticket for broken tail light.
Second set arrived broken as well. They said there was nothing they could do but offer me a $100 credit on $250 tail lights so I would only be out $150 after almost 5 months.
5 months in, down $150 and still don't have the parts I need. And they won't do a thing to make it right.
Be warned.
I purchased American Racing headers for my Mustang and am happy I did. They look great and sound even better. The price and service from LMPerformance were great and I have no complaints with their service especially in light of the Covid 19 problems.
LMP went above and beyond for my order. Even amongst delays from manufacturers, they took care of me anytime I had questions about my order and provided many updates.
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